Can you ship to a different address than my billing?
For first time orders, we prefer to only ship to the billing address on your account, once we have verified the information; we can ship to an alternate address. This is for your protection against identity theft and fraud. If you do need good shipped to an alternate address we do require additional authorization. This procedure is done strictly to protect customers, as well as ourselves as a merchant. We realize that this procedure may seem inconvenient but thank you for your cooperation. Please call us if you are requesting shipping to an alternate address.
Does Voice Solutions® ship internationally?
Unfortunately, we do not currently ship internationally. We do require a US billing and shipping address. Sorry for the inconvenience.
How do I check status on my order?
For your convenience, Voice Solutions® will send you updates regarding any pending orders via email. However, you can also obtain your order status by calling us at (714) 653-7005 or toll free at (877) 653-7007
How do I get a tracking number?
You do not need to do anything! Voice Solutions® will automatically send your tracking numbers via email once your order has shipped.
If for some reason you have not received a tracking number and your order has indeed shipped, please verify your email address on file. You can also call us at (714) 653-7005 or toll free at (877) 653-7007.